Privacy Policy

FeelSpark Soft
Last Updated: 10/12/2025

Privacy Summary

FeelSpark Soft respects your privacy. We collect only the necessary information required to process your orders, deliver digital products (including Digital bumper Bundle Package) manage accounts and provide support. we never sell or rent your personal data to third parties.

1. Introduction

FeelSpark Soft (“Company”, “we”, “our”, “us”) is committed to protecting your personal data in accordance with applicable laws including the Digital Personal Data Protection Act, 2023.

This privacy policy explains how we collect, use, store, and protect your data when you visit our website, landing pages, purchase, products, or interact with our services. By using our services, you consent to the practices described in this policy.

2. Data Fiduciary Details

FeelSpark Soft acts as a Data Fiduciary under applicable data protection laws.

Registered Office: Feelspark soft Nagpur, Maharashtra, India
Email: support@feelsparksoft.com
Website: www.feelsparksoft.com

3. Information We Collect

A. Personal Information

  • Full Name

  • Email Address

  • Email Id

  • Phone Number (if provided)

  • City name

  • State name

B. Technical Information

  • IP Address

  • Device and browser information

  • Operating system

  • Usage analytics

C. Account Information (For Software and mobile Application)

  • Login credentials

  • Purchase history

  • Subscription status

  • Support communication

4. Purpose of Data Processing

We process personal data only for lawful purposes including:

  • Processing purchases, subscriptions and managing accounts

  • Delivering digital products (including Digital Bumper Bundle Package) and licenses

  • Providing customer support

  • Improving services and user experience

  • Sending transactional/service updates

  • Preventing fraud and misuse

5. Consent

we obtain your clear, informed and specific consent before collecting and processing your personal data. You can withdraw your consent at any time by contacting us.

6. Data Sharing and Third Parties

We may share data only with:

  • Payment gateways

  • Hosting providers

  • Analytics tools

We ensure that such third parties maintain reasonable data protection standards.

We do not sell or rent personal data.

7. Payment Information

All payments are processed through secure third-party gateways.

We do not store full card details or banking details on our servers.

8. Cookies Policy

We use cookies to:

  • Improve functionality

  • Analyze traffic

  • Store user preferences

Users can disable cookies via browser settings.

9. Data Security

We implement reasonable technical and organizational safeguards.

However, no system is completely secure.

Users must protect their account credentials.

10. Data Breach

in case of a personal data breach, we will notify the affected users

and the data protection board as required under DPDP Act

11. Data Retention

We retain data only as long as necessary:

  • Legal compliance

  • Account management

  • Dispute resolution

  • Contract enforcement

12. User Rights

As a Data Principal, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent

  • Grievance redressal

13. Grievance Redressal

Grievance Officer:
FeelSpark Soft Support Team

Email: support@feelsparksoft.com

We will acknowledge your complaint within 72 hours and Resolve it within 30 days

14. Children’s Data

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from children.

15. Changes to Policy

We may update this policy periodically. Updates will be posted with revised dates.

16. Contact Information

For any privacy-related concerns:

www.feelsparksoft.com
support@feelsparksoft.com